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SHIPPING AND RETURNS
GV NATURAL PRODUCTS
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About
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SHIPPING AND RETURNS
GV NATURAL PRODUCTS
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SHIPPING AND RETURNS
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SHIPPING:

We aim to have your order shipped within three business days of purchase, we use Australia post with tracked postage and charge a flat rate of $20.

FREE SHIPPING OVER $200.

REFUNDS:

We have a 14- day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds will be given on products only and will not include the original shipping charge.

To start a return, you can contact us at kellictaylor15@gmail.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. The full purchase price of products will be refunded only, the refund total will not include the original shipping cost.